Communicating with the customers would be a large part of day to day work, either on the phone or on the internet.
Setting up meeting with them and hearing their problems and tell them about the benefits that their companies can get through our services.
My responsibility is to evaluate the project objectives and then prioritize them.
Responsibility to create relationship between the external parties (customers) and the firm’s internal teams so that they collaborate to together and work together
JOB DESCRIPTION OF OPERATION MANAGER:
Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Development of individual program budgets
Invoicing to funding sources, including calculation of completed units of service.
Payroll management, including tabulation of accrued employee benefits.
Disbursement of checks for agency expenses.
Organization of fiscal documents.
Regular meetings with Executive Director around fiscal planning.
Supervise and coach office manager on a weekly basis.
JOB DESCRIPTION Of IT Executive:
Direct the development, implementation and administration of all IT.
Perform Project management of IT initiatives.
Ensure timely and accurate delivery of technology products and services.
Manage multiple areas of technology and multiple departments.
Oversee hiring, staffing, training, disciplining and performance appraisals.
Preparation and management of operating and capital budgets.
Oversee new system facilitation, current system enhancements
Manage internal/external application upgrades.
Define and improve all system and network operations processes.
Negotiate contracts with manufacturers for all software, hardware and consulting services.
Create strategic goals and convert to easily implemented plans.
Manage external vendor’s relationships and services.
Job Description of Assistants:
Assisting the executive on day to day issues
Planning his daily activities
Keeping a record of executive’s daily routine work
Representing the executive in meetings in his absence